1.0 No Refunds Policy

We do not offer refunds, exchanges, or store credit except as required under Australian Consumer Law.

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1.1 Consumer Guarantees

Under the Australian Consumer Law, customers are entitled to a refund or replacement if a product:

• Is faulty or defective.

• Does not match the description provided.

• Is unsafe for use.

If you believe your order meets these criteria, please contact us within a reasonable timeframe at superbaristabros@gmail.com.

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1.2 Return Shipping Costs

If a return is required due to a product fault, we will cover the return shipping costs.
Customers may be required to provide photo evidence of the issue before a refund or replacement is processed.