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Super Barista Bros (“we,” “our,” “us”) is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the Australian Privacy Act 1988 (Cth) and relevant laws. By using our website (superbaristabros.com.au), you agree to the collection and use of information as described in this policy.
We collect personal data when you interact with our website, including:
Personal Details: Name, email address, and phone number (collected during checkout, enquiries, or newsletter sign-ups).
Billing & Shipping Information: Address details for order processing and delivery.
Payment Information: Payment details are securely processed by third-party payment gateways and not stored on our website.
Browsing Data: Website activity, including page visits and interactions, collected via cookies and analytics tools (if enabled).
User-Provided Information: Any additional details shared voluntarily through contact forms or customer service enquiries.
We collect and use customer data for the following purposes:
To process and fulfil orders, including payment and shipping.
To provide customer support and respond to enquiries.
To improve website performance through analytics and user feedback.
To send marketing emails (only if you opt in).
To comply with legal obligations.
We implement security measures to protect customer data, including:
Secure Hosting: Personal data is stored on secure hosting servers with access controls.
Encryption: We use SSL encryption to safeguard data transmission.
Restricted Access: Only authorised personnel can access customer information.
Secure Payments: Payment details are processed through third-party providers and never stored on our website.
We do not sell or share customer data with third-party marketers. However, we may share limited information with:
Payment Processors: To facilitate secure transactions.
Shipping Providers: To deliver your orders.
Analytics Services: To analyse website traffic and improve user experience.
Marketing Services: To send newsletters and promotions (only if you opt in).
Our website uses cookies and tracking technologies to enhance the user experience. These may include:
Essential Cookies: Necessary for website functionality (e.g., keeping items in the shopping cart).
Analytics Cookies: To track website traffic and performance.
Marketing Cookies: To provide personalised ads (if applicable).
You can manage your cookie preferences via your browser settings.
You have the right to:
Access Your Data: Request a copy of the personal information we hold about you.
Correct Your Data: Update or correct inaccurate information.
Opt-Out of Marketing: Unsubscribe from emails using the link provided in communications.
Request Data Deletion: Ask for your personal data to be deleted, subject to legal and operational requirements.
To exercise these rights, please contact us at superbaristabros@gmail.com.
We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. Updates will be posted on our website (superbaristabros.com.au) with the latest revision date.
